Our
mission is to work as a cohesive team and to be the best in every area
of our business. We will accomplish this by relentlessly earning our
Customer's loyalty by exceeding their expectations and creating world
class experiences.  Â
Royal Core Values:
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Our Core values are the pillar of our mission statement. They form the rock solid foundation that guides our individual and collective actions
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Our Core values are the pillar of our mission statement. They form the rock solid foundation that guides our individual and collective actions
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- Integrity - We will always strive to do the right thing. Our commitment to the truth is unwavering.
- Teamwork -
The good of the team comes before personal pride, comfort level, or
agenda of any one person. When we work as a team and trust and respect
one another, we can all achieve at a much higher level.
- Attention to Detail and Accountability -
We will become brilliant in the basics and commit to doing the ordinary
things extraordinarily well. A personal choice rise above one's
circumstances and demstrate the ownership necessary for achieving key
results: To see it, own it, solve it, and do it. Doing it right the
first time is not our goal, but our standard. We will hold ourselves
responsible for this attention to detail in all of our duties.
- Continuous Improvement -
We constantly seek growth and innovation. Every day we keep our egos in
check in order to seek out and improve upon areas of opportunity within
ourselves and our team.
- Commitment to Customer Enthusiasm and Urgency -
Every day we recommit ourselves to exceeding the customer's
expectations. We will serve one another and customers with urgency
because later is too late. Later is too late.
- Personal Growth - We will work as hard on ourselves as we do on our job, because our business will get better when we get better.
- Fun - Fun is key to an enjoyable workplace. It encourages energetic contributions from our team members and creates an upbeat an environment for our internal and external customers that helps differentiate us from the competition.